Campsites and caravan pitches rules and regulations
1 – GENERAL TERMS
1° Terms of entry
Nobody is authorized to enter, settle or stay on a campsite without the previous authorization of the manager or manager’s representative who has to make sure that the campsite is correctly maintained and that the rules and regulations are respected.
By staying on the campsite you agree to accept and comply with these rules and regulations.
No one may set up residence on the campsite.
2° Police formalities
Unaccompanied minors will only be admitted with the written authorisation of their parents.
Pursuant to article R. 611-35 of the Code of Entry and Residence of Foreigners and Asylum Rights, the manager is bound to ask customers of foreign nationality to complete and sign an individual police file (“fiche individuelle de police”) on arrival. This must include, notably:
1° Your last name and first names;
2° Your date and place of birth;
3° Your nationality;
4° Your usual place of domicile.
Children under 15 may be included on the file of one of the parents.
3° Setting up
The open-air accommodation and related equipment must be mounted on the pitch indicated to you by the campsite manager or the manager’s representative.
4° Information centre
Open from 8 a.m. to 12 p.m. and from 2 p.m. to 8 p.m. in season, during school holidays and weekends.
Open from 8:30 a.m. to 11 a.m. and from 4 p.m. to 7 p.m., off season.
The information centre provides full information on campsite facilities, where to purchase food, sports facilities, interesting sights and useful adresses. A system for collecting and processing complaints is at customers’ disposal.
5° Information
These rules and regulations are displayed at the campsite entrance and at the information centre. They can be delivered to any customer on request. Classified campsites must display the number of stars with the reference “tourisme” (“tourism”) or “loisirs” (“recreation”), and the number of tourism or recreational pitches.
The prices of the different services provided must be notified to customers and displayed in the reception area, as stipulated by the government minister responsible for consumer affairs.
6° Terms of departure
Customers are requested to notify the information centre the day before their departure. If campers wish to leave the campsite before the information centre opens, they must settle their bill the day before.
7° Noise and silence
Customers are requested to avoid making any noise or conversing in a way which may disturb their neighbours and to keep sound systems turned down. Please close car doors and boots as quietly as possible. Dogs and other animals are only allowed if kept on a lead. They may not be left alone on the campsite, even if they are locked up, in the absence of their owners, who have civil liability for them. Complete silence is required between 10pm and 7am. The management must guarantee the tranquillity of its customers by setting times during which absolute silence must be respected.
8° Visitors
After being authorized by the manager or manager’s representative, visitors will be allowed to enter the campsite under campers’ responsibility.
Customers may reecive one or more visitors at the information centre. Visitors are allowed to use campsite services and installations. However, use of these facilities may be subject to charges and the rates must be displayed at the entrance to the campsite and in the reception office.
Visitors’ cars are not allowed on the campsite.
9° Traffic and parking
Inside the campsite speed is limited to 10 km/h.
Traffic is allowed between 7 a.m. and 10 p.m.
Only campers staying on the campsite may drive their vehicles within the campsite precincts. It is strictly prohibited to park on pitches reserved for accommodation unless a parking space is provided for the purpose. Parked vehicles may not obstruct traffic or prevent newly arrived customers from occupying their pitch.
10° Upkeep of the campsite and its facilities
Campers must not behave in any way which could compromise the cleanliness, hygiene or appearance of the campsite or its facilities, especially the sanitary installations.
Put household refuse, scraps of any kind and papers into bins.
It is prohibited to wash clothes and utensils anywhere except in the sinks provided.
Washing can be hung out in the drying room. However it may be hung out near the tents and caravans until 10am providing it does not cause annoyance to the neighbours. Do not damage trees, plants and flowers. It is not permitted to hammer nails into trees, cut branches or plant vegetation. Do not mark off pitches by yourself. Do not dig holes in the ground. Any repairs for damage made to plants, fences, campsite land or installations are payable by the offender. During their stay, campers must maintain the pitches in the same state as they found them when they arrived.
11° Security
- Fire
Open fires (wood, charcoal, etc.) are prohibited. Stoves must be kept in good condition and must not be used in hazardous conditions.
In the case of fire, notify the campsite manager immediately. Campers may use the fire extinguishers if necessary. A first-aid kit is available at the information centre.
- Theft
The management is responsible for objects left at the information centre and is also liable for general surveillance of the campsite. Campers are responsible for their own pitch and must warn the management of anything suspicious.
Although the campsite is supervised, campers are requested to take the usual precautions surrounding their possessions.
12° Games
No violent games or games that could cause annoyance to other campers are allowed close to the campsite facilities. The meeting room may only be used for quiet games.
Parents must supervise their children at all times.
13° Unoccupied tents and caravans
Unoccupied tents or caravans may only be left on the campsite with the campsite manager’s approval and on the pitch designated. This service may be charged for.
14° Electric vehicle charging
The campsite is equipped with a charging station for electric vehicles. Any unauthorized charging (= other than on the terminal provided for this purpose) is strictly prohibited for security reasons.
15° Infringement of these rules and regulations
Should a camper disturb other campers or refuse to comply with these rules and regulations, the manager or manager’s representative is entitled to issue formal notice, either orally or if necessary in writing, to stop the disturbance.
In the case of serious or repeated infringement of these rules and regulations after formal notice has been served by the manager, the manager may terminate the contract.
In case of a criminal offence, the manager may call the police.